“Melissa is one of those people who you love working with and having on your team. She's thoughtful, easy to work with, and always advocates for users/customers. From both a UX writing and design perspective, Melissa is talented, accomplished, yet humble, despite the fact that her work has improved experiences for tens of millions of people.”
“Melissa made my job as a product manager easy. She created clean, creative, intuitive designs that directly addressed users’ needs and business goals, all while collaborating with engineers, which has been a rarity in my experience. She was able to work directly with highly technical engineering resources to create the best user experience and simultaneously minimize development effort. This resulted in the team producing high-quality features quickly.”